When we ask the payroll team “What makes payroll complex?”, the answer is not likely to be the payroll process itself.  Gross-to-Net calculations are fairly routine.  The day-to-day complexity of payroll is driven mostly by factors internal to the organization and can be categorized in 4 ways. Continue reading

“We make the world of work, work better for people.” – John Donahoe, CEO, ServiceNow®.  ServiceNow, the technology company, is talking about people as the critical factor of their customers’ success. Continue reading

If you have ever purchased a diamond you know the 4-C’s are very important to the process.  The diamond industry has done an excellent job defining their customer and product and educating the buyer on exactly what to look for!  The global payroll industry has been trying to accomplish the same... Continue reading