The last of a four-part blog series from Knowledge 18.
Part Four: Governance
{% video_player “embed_player” overrideable=False, type=’scriptV4′, hide_playlist=True, viral_sharing=False, embed_button=False, width=’1280′, height=’720′, player_id=’6424103222′, style=’ %}
Previous blogs from this series:
3 Keys to Customer Success with ServiceNow
Process Innovation with ServiceNow [3 Things to Remember]
Organizational Change Management and Customer Success with ServiceNow [and How to Get There]