New technologies and optimized IT processes are transforming companies with promise of eliminating manual tasks, reducing work duplication and heightening productivity through wider automation of cross-departmental processes. Yet 70% of all digital transformation initiatives do not reach their goals. $1.3 trillion was spent on transformation last year and it was estimated that $900 billion went to waste. Where did they miss the mark?
Automation and redundancy is really about the technology. Transformation includes the organizational culture, the people, and how you lead and inspire success. The first step in transformational success should be to embrace a human-centric understanding that any major change, consolidation or implementation is a cultural transformation that must start with the people, and the people must be at the center. Whether the transformation includes ITSM, ESM, CRM, HCM or Payroll, the technology and processes are just to assist in the outcome; which is to develop the right capabilities that drive success. How can we help?
STG’s human-centric methodology is grounded in deep knowledge of people, culture and organizational change management. With global experience in over 90 countries on six continents, our hundreds of IT, HR and payroll-focused transformations have taught us that every implementation is a cultural transformation. We will listen carefully to your specific needs, then design an affordable, customized approach to match your organization’s business challenges, resource structure, culture and budget.
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